The Volunteer Income Tax Assistance (VITA) program through Goodwill NCW provides free, quality tax preparation from IRS-certified preparers to individuals and families earning up to $66,000 annually.

Our VITA program helps taxpayers access all tax credits for which they are eligible – including the Child Tax Credit (CTC), Earned Income Tax Credit (EITC) and Wisconsin Homestead Credit. The program assists taxpayers in accessing these valuable refundable credits as well as saves taxpayers tax preparation fees.

Since 2011, the VITA program has provided over 19,500 persons with one-on-one free tax preparation service.  In 2022, the program served over 1,000 individuals/families with 35 dedicated volunteers.  

Learn more about VITA.

2023-2024 Tax Season Information

-There will be no walk-in services for the 2023-2024 tax season.


In-Person Valet VITA Hours (Appointment Only)

Monday-Thursday (Jan 29, 2024 through March 28, 2024): 12:30 – 4:00 p.m. 

Saturday (Feb 10, 24 March 9, and 23): 8:00 a.m. – 12:00 p.m. 

 Choose the Option that Works Best for You

Do your taxes for free, yourself.


Online services exist for individuals who feel confident completing their taxes. Chat/E-mail/Phone assistance is available from MyFreeTaxes volunteers (if needed).


DIY Self Prep Software


Schedule an in-person appointment.


Meet with an intake specialist and let our IRS-certified volunteers prepare your return. Pick up your return when it’s ready (typically 10 business days).

Valet VITA In-Person Assistance