The Volunteer Income Tax Assistance (VITA) program through Goodwill NCW provides free, quality tax preparation from IRS-certified preparers to individuals and families earning up to $66,000 annually.

Our VITA program helps taxpayers access all tax credits for which they are eligible – including the Child Tax Credit (CTC), Earned Income Tax Credit (EITC) and Wisconsin Homestead Credit. The program assists taxpayers in accessing these valuable refundable credits as well as saves taxpayers tax preparation fees.

Since 2011, the VITA program has provided over 18,500 persons with one-on-one free tax preparation service.  In 2022, the program served over 1500 individuals/families with 45 dedicated volunteers.  

Learn more about VITA.

2022-2023 Tax Season Information

-There will be no walk-in services for the 2022-2023 tax season.

-Masks will not be required at this time.  


In-Person Valet VITA Hours (Appointment Only)

Monday-Thursday: 12:30-5:30 p.m.

Saturday: 8:00 a.m. – 12:00 p.m. 

 Choose the Option that Works Best for You

Do your taxes for free, yourself.


Online services exist for individuals who feel confident completing their taxes. Chat/E-mail/Phone assistance is available from MyFreeTaxes volunteers (if needed).


DIY Self Prep Software


Schedule an in-person appointment.


Meet with an intake specialist and let our IRS-certified volunteers prepare your return. Pick up your return when it’s ready (typically 5-7 business days).

We are currently at capacity and cannot take any more tax appointments.  

Valet VITA In-Person Assistance