Volunteer Opportunities

The VITA site located at the Goodwill Menasha Retail Store and Training Center, 1800 Appleton Road, Menasha, is staffed by volunteers from the Fox Valley. Several VITA volunteer opportunities exist that can be matched up with your passion and strengths. Look through each opportunity and apply below!

  • Oversees and reports on program goals and adjusts service delivery to ensure goals and objectives are consistently met.
  • Manages, reviews, and ensures intake forms are completed with every tax return and that a quality review is conducted on every return prepared by a volunteer tax preparer.
  • Serves as the subject matter expert for tax law, process, service, training, and industry standards.
  • Trains other team members and volunteers to deliver services. Provides feedback to team members and volunteers to ensure consistent delivery of high quality tax preparation services.
  • Engages in public speaking responsibilities to promote the VITA Program to community partners and individuals. Markets and presents to the community to create awareness and garner learners and partners.

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As the first point of contact, the greeter is essential to creating a welcoming atmosphere for tax filers. Primary responsibilities include welcoming tax filers, providing intake forms. Some greeters may be asked to assist with categorizing returns. Strong interpersonal communication skills are required.

As a scanner, you will scan taxpayer documents into a virtual portal using scanning equipment. No tax prep experience necessary. Basic computer skills required.

As an income tax preparer, you will prepare basic/advanced tax returns using intake forms, taxpayer documents and computer software. No tax preparation experience necessary. Basic computer skills are required.

As an intake screener, you will verify the identity and help taxpayers fill out their intake forms. You will ensure the taxpayers have all necessary information and documents to complete their tax return. 

Reviewers will work with tax filers to discuss and review completed income tax returns. You will ensure tax filers receive all credits available to them and that they are computed correctly. Income tax background or VITA experience is required.

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Not yet convinced?

Contact us, for more information about VITA volunteer opportunities.