Privacy Policy

Welcome to https://goodwillncw.org (the “Site”). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policy with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Goodwill Industries of North Central Wisconsin, Inc. (collectively, “Services”) (“Authorized Customers”).

“Personally Identifiable Information”

Personally identifiable information (PII) refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. PII does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?

We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: the names, addresses, phone numbers and email addresses of Authorized Customers, the nature and size of the business, and the nature and size of the advertising inventory that the Authorized Customer intends to purchase or sell.

What organizations are collecting the information?

In addition to our direct collection of information, our third-party service vendors (such as credit card companies, clearinghouses and banks) who provide such services as credit, insurance, and escrow services, may collect PII from our Visitors and Authorized Customers. We do not control how these third parties use such information, but we do ask them to disclose how they use the PII provided to them from Visitors and Authorized Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.

How does the Site use Personally Identifiable Information?

We use PII to customize the Site, to make appropriate service offerings, and to fulfill buying and selling requests on the Site. We may email Visitors and Authorized Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use PII to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.

With whom may the information may be shared?

PII about Authorized Customers may be shared with other Authorized Customers who wish to evaluate potential transactions with other Authorized Customers. We may share aggregated information about our Visitors, including the demographics of our Visitors and Authorized Customers, with our affiliated agencies and third-party vendors. We also offer the opportunity to “opt out” of receiving information or being contacted by us or by any agency acting on our behalf.

How is Personally Identifiable Information stored?

PII collected by Goodwill Industries of North Central Wisconsin, Inc. is securely stored and is not accessible to third parties or team members of Goodwill Industries of North Central Wisconsin, Inc. except for use as indicated above.

What choices are available to Visitors regarding collection, use and distribution of the information?

Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails or SMS/MMS as instructed, [email protected] or by contacting us at 1800 Appleton Road, Menasha, WI, 54952.

Are Cookies used on the Site?

Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorized Customers. For example, if an Authorized Customer is logged on and the site is unused for more than 10 minutes, we will automatically log off the Authorized Customer.

How is information collected and used for digital and SMS advertising?

Information collected by our advertising service providers through cookies and other technologies may include browsing behavior, referring sites, your response to advertisements and your individual preferences. Data collected in this manner is only used to improve our advertising. No personal information about you is shared with those third-party ad networks.

Other websites where you see our ads, such as Facebook, may use interest preferences that you have chosen on those sites, as well as registration and other information about you, to choose which ads to display to you.  Some internet browsers, websites (i.e. Facebook) and mobile devices offer opt-outs for interest-based advertising.  Please refer to the website that you are visiting, your browser and/or your device settings for additional information.

You can opt-out of receiving interest-based ads from third parties who are members of the Network Advertising Initiative or who follow the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising by visiting their opt-out pages.

To participate in the SMS Service (“Service”), you must opt-in to receive SMS or MMS text messaging. Through the use of the Service, Goodwill NCW will receive the following information from our third party Service provider: your mobile phone number when you send a text message to us and the content of messages that you send to us, including comments or feedback regarding the Service.

Goodwill NCW requires that users of SMS Service be limited to US residents only. Promotions and updates received through the Service are only valid for Goodwill NCW retail stores and training centers and other locations within our region.

The SMS Service is not intended for children under 13, and Goodwill NCW does not knowingly collect information from children under the age of 13. Children aged 13 or older should not submit any PII without the permission of their parents or guardian. By using the Service, you are representing that you are at least 18, or that you are at least 13 years old and have your parents’ permission to use the Service.

You can opt-out of the SMS Service at any time by texting STOP to 855-309-2438.

How does Goodwill Industries of North Central Wisconsin, Inc. use login information?

Goodwill Industries of North Central Wisconsin, Inc. uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track a user’s movement and use, and gather broad demographic information.

What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers on the Site?

Goodwill Industries of North Central Wisconsin, Inc. has entered into and will continue to enter into partnerships and other affiliations with a number of vendors. Such vendors may have access to certain PII on a need-to-know basis for evaluating Authorized Customers for service eligibility. Our privacy policy does not cover their collection or use of this information. We may disclose PII to comply with law. We will disclose PII in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose PII when reasonably necessary to protect the safety of our Visitors and Authorized Customers.

How does the Site keep Personally Identifiable Information secure?

All of our team members are familiar with our security policy and practices. The PII of our Visitors and Authorized Customers is only accessible to a limited number of qualified team members who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, are protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.

How can Visitors correct any inaccuracies in Personally Identifiable Information?

Visitors and Authorized Customers may contact us to update their PII or to correct any inaccuracies by emailing us at [email protected] or managing their email preferences, accessible at the bottom of any Goodwill NCW email communication.

Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?

We provide Visitors and Authorized Customers with a mechanism to delete/deactivate PII from the Site’s database by contacting the website administrator ([email protected]). However, because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. An individual who requests to have PII deactivated will have this information functionally deleted, and we will not sell, transfer, or use PII relating to that individual in any way moving forward.

What happens if the Privacy Policy Changes?

We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that could disclose PII that a Visitor or Authorized Customer previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.

Links:

https://www.goodwillncw.org contains links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of those linked sites as their privacy policies may differ from ours.