Get Started with Your Free Consultation
To help you get started, schedule a free consultation with a financial counselor. The consultation is usually conducted by phone for your convenience. The brief initial consultation allows you to talk with a financial counselor about your financial situation and discuss available options, including making an appointment for financial counseling.
Options to schedule consultation
We offer two options to schedule your free consultation where we will be asking you information about your situation to better help us understand and get you to a better place financially quicker. All information you provide will be kept confidential.
Once you have submitted your information online, we will contact you within one business day to arrange a time for you to talk with a certified financial counselor (typically by phone).
Note: The online application is not designed for use with cellphone or other mobile devices.
Call 800-366-8161 8 a.m. to 4:30 p.m. Monday – Thursday and 8 a.m. to 4 p.m. Friday.
We will set up a time to meet as well as send you a form you’ll need to complete to prepare for your appointment.
Cash and money orders made payable to Goodwill NCW are accepted at all offices. Debit card payments are available at most of our offices. Please ask about payment options.
“My sincere gratitude to everyone at [Financial and Debt Solutions] for helping me through the most difficult time in my life. I had always had a great credit score and paid my bills on time. Then I had a turn of events in my life-illness, medical bills and reduced income. I started to use credit cards and fell deeper in debt. But, never did one of your counselors treat me with anything but the utmost respect. Thank you everyone. You are such an asset to our community.”