Employability Skills

Employability skills from Skills to Build can help you explore your career options, find and maintain gainful employment.

Contact us for more information or to sign up to enhance your employability skills. 

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Employability Skills to Succeed

Skills to Succeed Academy

Instructor-led or Self-directed

Accenture’s Skills to Succeed Academy is an interactive, online employability training program focused on building the skills and confidence you need to choose the right career, find a job and be successful in the workplace.

Explore these three available courses that include 36 total modules: 

  1. Lila’s Dilemma – Meet Lila. Lila wants to be a drummer, but her family thinks she should explore other careers. Is becoming a drummer everything Lila hopes it will be? Explore why choosing a career is important and what to think about when making a decision.

  2. Career Pursuit – What do you want from a career? And how can you get it? It’s a journey that starts with thinking about what you really want, where you can get career advice and information, and how you can research and identify your options.

  3. Why Do You Want To Be A…? – What do you want to be and why? Do you know what influences your career choices? It’s important to keep an open mind when thinking about careers, so that you don’t miss out on some options that could be perfect for you.

  4. What Makes You Tick? – What are your interests and strengths? What are your motivations and style? The more you know yourself, the better you can make good career choices.

  5. Find Your Future – Do you know how to research different careers? Have you thought about how the job market can affect your career choices? Recognize that there are many types of jobs and career paths.

  6. Get Some Experience – Do you like to try new things? Come up with a plan to get the experience you need to get the career you want.

  1. Into the Wild – Meet Sam.  Sam is interviewing for a summer job at Grizzly Hotels. He’s a problem-solver who likes to fix cars, electronics, and anything else that is broken. But can he convince the hiring manager that he’s the right person for the job? Can he establish good rapport, use proper body language, and answer tough questions from the hiring manager?

  2. Your Training Journey – Getting a job is a journey. Prepare yourself by learning about the key steps and the people you will meet along the way.

  3. Who Can Help You? – Your job search can be easier if you ask for help. Find out who can help you in your job search, as well as your own responsibilities.

  4. Jenny and Sam – Meet Jenny. Jenny is Sam’s career advisor. Sam didn’t do too well at his last interview. Can Jenny help him improve for his next interview and see things from a different point of view?

  5. Identify Your Skills – Do you know what you’re good at? Or are you unsure of your skills? Think about your experiences and your story and come up with some transferrable skills that you can use on your resume and your interviews.

  6. Create Your Resume – What are the different types and parts of a resume? How can you create one that will help unlock the job interviews you really want?

  7. Work Your Network – Meet Daniel.  He thinks he has done everything possible to get a job. That’s until he talks to his cousin Rose, who helps him discover the power of networking.

  8. Do Your Research – How do you research jobs? Do you know how to look for jobs online? Learn how to stand out from the competition by doing your research using the Define-Locate-Organize technique.

  9. To Apply or Not Apply – Job advertisements can be worded in confusing ways. Learn to decode them and see if the job is right for you. Then, discover how to match your skills to the role.

  10. Test Drive the CAR Technique – Can you tell me about a time when….? Be prepared to answer tough interview questions like this using the Context-Action-Results (CAR) technique. Learn when to use this technique, as well as the best way to structure the way you talk about your experiences.

  11. The Selection Process – What steps do employers go through when selecting new employees? Learn about these steps and understand your role in the process.

  12. The Call Out of the Blue – Meet Angela.  She is about to get a call from a recruitment agency. Help her handle an unexpected phone interview and learn some tips along the way. Can Angela impress her interviewer even though she is a little unprepared?

  13. Tailor Your Resume – You might already have a resume, but do you customize it for every job you apply to? Find out why and how you should customize your resume to the job you are applying for.

  14. The Application Form – The application form collects basic information about you so that you can move to the next stage of the hiring process. Find out how to fill it out, as well as what pre-assessments are and why they are important.

  15. A Better Cover Letter – What’s a cover letter and why are they important? Learn what it is and how you can write one to catch an employer’s attention.

  16. Prepare for Your Interview – Do you know how to impress your interviewer even before you get to the interview? With a little preparation, you can make a great impression. Learn how to do some company research, how to dress, and how to plan your route.

  17. Sam and Futuro Systems – Meet Sam. He is progressing in his career journey and just got an interview for a technical support job! Can you help him nail this face-to-face interview and learn some tips along the way?

  18. Ace Your Interview – Are you interview ready? Get ahead by perfecting your interview technique. Find top tips on answering common interview questions, body language, and the unwritten rules.

  19. The Pearly Bank Panel – Meet Angela. She’s excited for her interview at Pearly Bank, but she’s not quite sure what to expect from a panel interview. Experience what panel interviews are like by helping Angela win over all the interviewers in the room (even the hard-to-impress Peter Graham). 

  20. Online Professional Presence – How can social media help or hurt you in your job search? Employers are watching, so start by cleaning up your social media profile. Then create your LinkedIn profile, and use social media to network, find jobs, and make important connections during your job search.

  1. The Night Before – Meet Daniel. It’s his first day of work tomorrow, but he’s not quite ready. His cousin Rose is trying to help him understand the importance of preparation. 

  2. Getting on Track – Work can sometimes be a challenge. But it can be easier if you pay attention to relationships, attitudes and behaviors, and knowledge and skills.

  3. Ready… Steady… Prep! – You worked hard and got the job offer! What’s next? What should you consider before accepting and how can you prepare for the first day?

  4. Welcome to Dizzy Heights – It’s orientation day at Dizzy Heights for Karen, Bryan, and Daniel. Help them to navigate some of the challenges that come with starting a new job. What happens when someone asks you to do something that you don’t want to do? Or don’t know how to do?

  5. Finding Your Feet – How do you make your “first steps” at work successful ones? Do you know how to make a good impression? Learn about being professional and how to be successful in your first few weeks of a job.

  6. Getting to Know You – Do you work well with others? Why is teamwork important? How can you handle conflict? Find out how to build strong relationships at work and how to address issues in the workplace.

  7. Knowing Your Job – You’ve made it through your first few days at work. What’s next? Explore tips to help you to do well once you’ve settled into your job. Learn about setting objectives, getting feedback, and managing your time, and using your initiative.

  8. Having the Right Attitude – How would you describe your attitude? Attitude is everything, and having the right attitude can make or break your success in work.  Learn about approaches to deal with the realities of work.

  9. Life at Dizzy Heights – It’s the second week of work for Daniel, Bryan, and Karen. They have some tricky situations to deal with.

  10. Using Your Skills to Succeed – Been at work a while? Learn how you can stay motivated and continue to do well. Use your new skills to make the most of opportunities and define your career goals.

Skills to Build Partner


Instructor-led or Self-directed

We us the GCFLearnFree resource to help you gain and maintain employment. Learn how to plan your career, create a resume, practice interviewing, and much more. 

Career Planning – Looking to advance in your career? Embarking on an entirely new one? These lessons will show you how to research careers, assess your needs, research salary information, and gain new skills.

Job Search – With these job search tutorials, you’ll learn effective strategies for approaching and conducting a job search by exploring the best methods for networking and looking for a job online.

Applying for Jobs – Use these lessons to arm yourself with as much information as possible to effectively research companies, find job openings, craft a professional resume and cover letter, apply for jobs, and more.

Workplace Skills – Use these lessons to make a good impression at work. Learn all about what’s expected of you as a new employee, how to complete paperwork, what you need to know about benefits and time off, and more.

Employability Skills Career Consultation

Career Consultation


We offer one-on-one career consultation. This discussion is all about where you want to be in your career and the steps to get there. We collaborate with other Goodwill NCW programs and community organizations that can assist you as well.